POSITION:                           P.O.D. CLERK

LOCATION:                         Port Elizabeth     - Position filled

STARTING DATE:             Soonest

REMUNERATION:                        Dependent upon prior experience

ENTRY CRITERIA:

QUALIFICATION:               Appointment based on experience & potential to do the job

REQUIRED                           Previous experience as a P.O.D. Clerk would be advantageous

EXPERIENCE:                      Customer care essential

REQUIRED                           Computer Literacy (MS Excel) essential

SKILLS:                                 Data capturing

                                                Excellent communication, both with external as well as internal customers

REQUIRED                           Speed and accuracy are prerequisites

ATTITUDE:                           Excellent time-keeping & time management

                                                Excellent work attendance

KEY RESPONSIBILITIES & DUTIES:

1.      Checking returned PODs, ensuring they are properly completed and contain the required information or documentation

2.      Recording of POD information manually or by scanning into the system

3.      Forwarding of PODs within the agreed time and in a controlled manner to Customers

4.      Following up timeously on any outstanding PODs

5.      Checking Customer statements, ensuring they are delivered in time and a receipt obtained

6.      Answering Customer queries on deliveries and PODs

7.      Dealing with Customers in a confident, polite and concerned manner

CLOSING DATE:               

APPLICATIONS:

Interested parties are requested to forward their CVs to Mr Grant Tomlinson – This e-mail address is being protected from spambots. You need JavaScript enabled to view it